Effective Date: September 1st, 2025
Contact Email: info@multimodalliteracy.com
Welcome to Multimodal Literacy. By accessing our website, enrolling in our services, or engaging with our educational content, you agree to the following Terms and Conditions. Please read them carefully.
1. Overview
Multimodal Literacy provides specialized educational support, including tutoring, workshops, and online content. These services are subject to the terms outlined herein. If you do not agree with any part of these Terms, please refrain from using our services.
2. Eligibility
Our services are intended for:
- Parents or legal guardians seeking support for minors
- Adults seeking literacy or learning assistance
- Educators or professionals using our content for academic purposes
By using our services, you confirm you are over the age of 18 or have legal authority to act on behalf of a minor.
3. Services Offered
Multimodal Literacy offers:
- Individualized tutoring and educational sessions
- Online and in-person consultations (where available)
- Educational resources and courses
- Free informational content via our blog, email list, and social channels
We reserve the right to modify, suspend, or discontinue any service at any time, without prior notice.
4. Booking and Cancellations
- Sessions must be booked in advance via our website or by contacting us.
- Cancellations require at least 24 hours’ notice. Missed sessions without notice may be non-refundable or subject to a cancellation fee.
- Multimodal Literacy reserves the right to reschedule sessions due to tutor availability or unforeseen circumstances.
5. Payments and Fees
- All prices are listed in Canadian dollars (CAD).
- Payment is due upon booking or as otherwise agreed.
- Accepted payment methods include credit card, e-transfer, or secure online payment portals.
- Invoices and receipts will be provided upon request.
6. Intellectual Property
All materials, resources, videos, and content provided by Multimodal Literacy are protected by copyright and intellectual property laws.
You may not:
- Reproduce, redistribute, or sell our materials without express written permission
- Record sessions without our prior consent
- Use our content for commercial or training purposes unless granted a license
7. Limitation of Liability
Multimodal Literacy strives to provide high-quality, effective learning support. However, we make no guarantees regarding academic performance or specific outcomes.
To the fullest extent permitted by law, we are not liable for:
- Any direct or indirect losses, damages, or injuries resulting from the use of our services
- Technical issues, outages, or delays in service delivery
- Acts beyond our control, including illness, natural disasters, or third-party failures
8. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal data.
9. Website Usage
By using our website, you agree not to:
- Engage in unlawful, harmful, or abusive behavior
- Attempt to hack, disrupt, or interfere with our website
- Upload viruses or malicious code
We reserve the right to block access, report violations, or take legal action if these terms are breached.
10. Modifications
Multimodal Literacy may update these Terms at any time. Updates will be posted on our website with a revised “Effective Date.” Continued use of our services indicates acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of the Province of Alberta, Canada. Any disputes will be handled in accordance with Alberta’s applicable legislation.
12. Contact Us
If you have any questions about these Terms or our services, please contact us: